Though websites, apps, and other services are used to drive customer satisfaction and streamline real estate processes, they still don’t guarantee the job gets done. We’ve already known this, but it was reaffirmed recently with a few challenging transactions that we successfully resolved. In one situation we faced where the buyer and seller wouldn’t come to an agreement, how would technology have been able to help? It’s at times like these that you need the human touch. To learn more, watch this short video.